defines administration as a cooperative human effort that has a high level of rationality. Thus, the notion of administration can be grouped into two categories. that is :
- Understanding administration in a narrow sense
Administration in a narrow sense is the activity of systematically compiling and recording data and information with a view to providing information and making it easier to retrieve it as a whole and in relation to one another. Administration in this narrow sense is actually more accurately called clerical work / office work. All administrative activities can be summarized in three groups, namely correspondence, expedition, and archiving.
2. Definition of administration in a broad sense
Administration in a broad sense is a cooperative activity carried out by a group of people based on the division of labor as determined in the structure by utilizing resources to achieve goals effectively and efficiently. So administration in a broad sense has elements: a group of people, cooperation, structured division of tasks, coherent activities in the process, goals to be achieved, and utilizing various sources.
Office Administration Office administration is viewed from the point of view of science based on administration. The definition of office administration in this paper is the business of organizing offices to assist the top leadership of the organization in making decisions and
achievement of organizational goals, or in English known as office management.
Office administration includes security, cleanliness and beauty services, guest services, telephone services, personnel services, student services, financial services, public services, correspondence and expedition services.
A. Security, Cleanliness, and Beauty Services
- Security Services In the context of security services,
- 2. security guards whose duties include arranging and securing parking for employee and guest vehicles, recording and reporting guests coming and going, and securing the school environment.
- 3. Cleanliness and Beauty Services Cleaning and beauty services are carried out by 1 cleaning and beauty officer, involving several teachers and students, as well as picket teachers.
B. Guest and Telephone Service
Guest services are carried out by one receptionist, who is in charge of guiding guests according to the intent and purpose of the guest. While telephone service is limited to serving incoming calls, then forwarding or following up according to the intent and purpose of the caller.
C. Personnel services
Staffing services include: completing the employee data archive of each individual employee in the available files, filling out the staffing master list, making monthly reports on employee conditions, administering administratively regarding staffing proposals such as PAK proposals, promotion proposals, periodic salary increases proposals, job assignment proposals or job transfers. , request leave/permission, make data and analysis of personnel, and others. Personnel services are carried out manually and digitally as needed.
D. Student service
Student services include the following tasks: making clappers, filling out student master lists, monthly student data, student correspondence and administration of student development. Everything is done manually and digitally as needed.
E. Financial services
Financial services in the form of a list of salary payments/honors/transportation funds/etc, making RAPBS together with a special team, procurement of ATK/school operations, proposals for funding/subsidy in collaboration with school committees/relevant agencies, and others. All activities are carried out manually and digitally as needed.
F. General services
Public services include: correspondence and general administrative activities, which do not require special handling such as legalization, copying with a stencil machine, documentation of activities, consumption/accommodation, data presentation and the like.
G. Correspondence and expedition services
Correspondence and expeditions are carried out by special officers to ensure accuracy, delivery and effectiveness. Apart from that, to make it easier to check if needed and if unwanted things happen in connection.