Here are some steps to follow up that can be done, including:
1. Phone
Until now, the telephone is still an object that can be used to maintain the continuity of communication. By calling clients or consumers, you can ask for responses from your clients and consumers directly. The telephone can be an effective and efficient communication tool so that it can be used to ask for the response of your clients and consumers. Indeed, in this day and age, almost all people do two-way communication using cell phones. But still this means that you have used the phone to communicate. The telephone in this case is used to develop the business world.
2. SMS
Not only telephone, but you can also ask the response of clients and consumers via sms. Sms itself is a service from a cellular phone that can be used to support your communication. By sending sms to each other, you and your client can send messages to each other according to what you want. But now it seems that sms has often been ignored. Many people are currently using chat services instead of SMS. Chat actually has the same function as SMS. It’s just that chat can be done if you are connected to the internet network. There are many services offered to you all to be able to chat with clients and consumers. There are even some chat features that also offer voice record features or video call features. It seems that the progress of the times has had an impact on the telecommunications aspect.
3. Email
Same with chat, it seems that you can also send messages to each other via email. Email itself is an electronic mail that can connect you with other people. You can send messages to each other by using this e-mail. However, the presence of this email does not seem as popular as the chat feature that can be accessed via the internet. Not many people are always paying attention to email so he doesn’t know if a message has been sent to him. Sometimes there are also no notifications so messages that come in via email can’t be read in a fairly short time. However, email is considered as the right facility to send messages to other people. Especially if you are part of a company that wants to promote a product. You can offer company products by sending information and brochures via email and others.
4.Live Meeting
Meeting clients and consumers face-to-face is the most effective way to follow up. Because basically visiting or meeting in person can make you face to face with clients or consumers. But meetings can also support the process of conversation between you and clients and consumers. Usually the follow-up will be done after the product is offered in public. Or maybe the product offering is done face-to-face so that information about the product can be explained in more detail. Through this face-to-face meeting, conversations can be carried out in a more relaxed manner so that the atmosphere can become more intimate.
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