When using a new phone, users usually have to remove all applications from the old phone, including WhatsApp. When a WhatsApp user moves his account from one phone to another, usually the conversation history will be deleted. So that old chats on WhatsApp are not lost when changing phones, users backup and restore the conversation. This feature can be used through the settings menu on each account and using Google Drive services. It’s a little inconvenient. However, this way, the contents of the chat will not be lost when moving WhatsApp to a new phone. Well, here’s a way to keep your old WhatsApp chat content from being lost when changing phones.
How to move WhatsApp chats to a new phone The conditions needed so that WhatsApp chats on an old device can be moved to a new device are the WhatsApp number used must be the same as the number listed in the Gmail account. The Gmail account used for backup is an account that has been signed in on the cellphone. Backing up and restoring chat backups isn’t difficult, but it does take some patience.
1. Backup chat
To back up chats, open the WhatsApp application, then click the three vertical dots in the upper right corner. Then select “Settings”, then select “Chat”, and click “Chat Backup”. Select “Back up to Google Drive” (back up to Google Drive). Choose any time you want to back up your chats to Google Drive, it could be daily, once a week, once a month, never, or just when you click “backup”. Then select the Google Drive account you want to use to save chat history. Users can also add a Gmail address if they are not signed in on the device. Then, select “Back up over” to select the connection used to back up chats, whether via WiFi or data plan. Users will also be given the choice whether to back up videos or not. If everything is correct, click “Back Up”, then the chat will be saved.
2. Restore chat
Once you’ve backed up your chats from your old device to Google Drive, they’re ready to be moved to your new device.
Open WhatsApp and sign in using the previously used number. Follow the verification steps and grant the access permissions required by WhatsApp. When finished, WhatsApp will display a notification that there is a backup that can be downloaded, then click the “Restore” button. Wait until the process is complete.
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