In correspondence, it is very important to pay attention to the correspondence of a letter. It is also able to simplify the work process in a company that has implemented an e-office strategy. In this article, we will discuss more about letter correspondence and how important it is to companies.
Definition of correspondence
Correspondence comes from the word correspondence or correspondence which means the relationship that occurs between the parties involved. The relationship of the parties related to the business is usually formal and carried out by correspondence.
Correspondence is a general term that refers to the activity of conveying intent through letters from one party to another. Correspondence can be on behalf of a position in a company/organization or on behalf of an individual.
Correspondence function in business
Business correspondence can be interpreted as written communication regarding business relationships by means of letters. Letters have the main function as a means of communication. The message conveyed by the letter is a notification, request, or idea.
Types of correspondence
Similar to the types of correspondence that exist in the company, correspondence has two types, namely external correspondence and internal correspondence.
• External correspondence. External correspondence is a correspondence relationship with outside parties from the company.
• Internal correspondence. While internal correspondence is correspondence carried out by employees in the office or the internal scope of the company.
Correspondence mail function
Correspondence letters have their respective functions in their manufacture, the main function of which is to have close relationships with internal parties or external parties of the company. The cooperative relationship can be officially seen or explained in the correspondence letter contained in the cooperation agreement.
Correspondence letter elements
• Mail sender
This is an important element because the letter must know who the sender is to make it easier to identify the origin of the letter.
• Letter receiver
This second element is also the main element because it is impossible for a letter to be made without knowing who the letter was written for.
• Message content
This element is also the main element because the message cannot be conveyed if it does not have the message content in it. The recipient of the message also cannot know the intent and purpose of sending the message
• Channel
The channel in question is the distribution or delivery medium that is used as the distribution process of the letter.
Impact of technological advances on the mailing process
The exchange of information becomes easier and faster. Facilitate the work. Work that can be done by one person becomes more effective and efficient. The learning system can be done online without having to do face-to-face.
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